1809 N. Fordham Blvd. · Chapel Hill, NC 27514
Monday – Friday: 7:30am to 5:00pm

FAQ

Frequently Asked Auto Repair Questions - Chapel Hill, NC

Questions about Auto Pro To Call:

  • Why should I choose Auto Pro To Call?

    Above all else, Auto Pro To Call truly cares about each and every customer that comes through our garage doors. That’s what sets us apart, and that’s what helps us constantly strive to provide a better auto service experience. From our ASE Certified Mechanics and extra-long warranty guarantee, to our free local shuttle service, vehicle pickup and delivery service, loyalty rewards program and involvement in the community, our local shop is centered on our customer’s satisfaction. Our job isn’t done until you are comfortable and happy with the car care we have provided!
  • What auto repair services does Auto Pro To Call offer?

    We offer complete vehicle maintenance services, such as oil changes, tire rotations, tire sales, wheel alignments and transmission flushes, as well as both minor and major auto repair services and diagnostics, such as brake repair, check engine light diagnostics, air conditioning repair, engine repair, transmission repair and more. Check out our list of auto repair services or talk to one of our friendly team members if you have any questions about a service we provide.
  • What vehicles do you work on?

    We work on all years, makes and models of cars, trucks, SUVs, minivans and hybrid vehicles. We also are happy to handle your businesses fleet vehicle repairs and maintenance.
  • Does Auto Pro To Call provide hybrid repair services?

    Yes! We are very environmentally conscious here at Auto Pro To Call, and are always happy to take care of your electric car and hybrid repair and maintenance services.
  • Will you contact me first before performing repairs?

    Absolutely. We always want you to be informed and comfortable with the work we do! We will answer any questions you have as well as provide an accurate quote prior to beginning any repair services.
  • Do you guarantee your auto repair services by warranty?

    Yes. This is another factor in being comfortable and confident in our repairs. We know that we have the best auto mechanics around with the experience and expertise to properly diagnose, service and repair your vehicle, but we want you to sure of that as well! We guarantee all of our auto repair services with one of the best and longest warranties in the industry: a 36 month/36,000 mile warranty.
  • Do I need to schedule an appointment to bring my car in?

    We do welcome drop-ins for certain minor maintenance services, such as oil changes, but to help ensure that we will have time to get to your vehicle as quickly as possible it’s best to call ahead and schedule an appointment. You can also easily schedule an appointment online!

General Car Repair & Vehicle Maintenance Questions:

  • What does it mean if my check engine light comes on?

    Check Engine - Chapel Hill, NC
    Your check engine light is a warning light that is connected to your car’s computer system and looks over many of your vehicle’s systems. When it comes on, it is signally that something is wrong or that something is about to be wrong. The only way to determine which vehicle system it is warning you about is to take it to a trusted auto repair shop for them to read the codes that your car’s computer has. Auto Pro To Call is happy to help properly read, diagnose and repair any check engine light problems you may have!
  • How often should I get my oil changed?

    Oil Change - Chapel Hill, NC
    Typically we recommend getting your car’s oil changed every 3,000 miles, but you should also refer to your vehicles owner’s manual to see what the manufacturer recommends. If you use synthetic oil in your car you can go longer between oil changes.
  • Should I use regular or synthetic oil with my oil change?

    Synthetic Motor Oil - Chapel Hill, NC
    This goes on a car-by-car basis, so you need to refer to your vehicles owner’s manual to see what the manufacturer recommends. If you would like us to help you decide, we would be happy to take a look at your vehicle for you and make a recommendation.
  • How often should I rotate my tires?

    Tire Rotation - Chapel Hill, NC
    Your tires should be rotated every other oil change, or every 6,000 miles. This helps keep your tires from wearing unevenly, extending their life.
  • What should I do if my car starts to overheat?

    Engine Overheating - Chapel Hill, NC
    Stop driving! Immediately get your car to a safe location and turn on the engine. Driving an overheated car can cause much more damage, resulting in more costly repairs. Do not attempt to check the fluid level in your car’s radiator or other areas under the hood of your vehicle as they will be very hot and could burn you. You can have you automobile towed to Auto Pro To Call and we will be happy to help diagnose and fix your overheated car.
  • Do I need to get regular vehicle maintenance services performed on my car?

    Timing Belt - Chapel Hill, NC
    Yes. Keeping up with your vehicle’s recommended scheduled maintenance services keeps it in good health and running right. It also extends the life of your vehicle, keeps you from breaking down on the side of the road, and saves you money! Think about it, the cost of an oil change is much less than the cost of a complete engine repair if you fail to get you oil changed.

We Truly Care:

You don't have to take our word for it. Hear it directly from our customers.

“We’ve been taking our Honda to Auto Pro To Call for over a year and they’ve given great service each time. The prices are reasonable and they...

- W. Chapman

Our Location

1809 N. Fordham Blvd.
· Chapel Hill, NC 27514
Monday – Friday: 7:30am to 5:00pm
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